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Total Service 7.0 Known Issues


Effective January 2, 2008


The following is a listing of all known issues that have been addressed in the Total Service 7.0 Service Pack:

Screen Description  Date
2008 Payroll Tax Tables MD/MA/MO The 2008 updated MA, MD and MO payroll tax tables are available by downloading and installing the latest patch. The following states are excluded from this download because they have not been released by the state government as of 1/02/2008: CT, IL, NJ. 01/02/2008
2008 Payroll Tax Tables US/Cananda The 2008 payroll tax tables are available by downloading and installing the latest patch. Please read the Payroll Closeout white paper before installing this update. The following states are excluded from this download because they have not been released by the state government as of 12/20/2007: CT, IL, MA, MD, MO, NJ.

Please Note: This is the last year for Total Service 7.0 tax table updates. You must upgrade to the most current version of Total Service prior to January 2009.
12/20/2007
2007 Payroll Tax Tables OK, RI The 2007 payroll tax tables are available by downloading and installing the latest patch. Please read the Payroll Closeout white paper before installing this update. The following states are excluded from this download because they have not been released by the state government as of 01/04/2007: NY. Arizona, Connecticut, New Jersey and Virginia taxes did not change for 2007. 01/04/2007
2007 Payroll Tax Tables US/Cananda The 2007 payroll tax tables are available by downloading and installing the latest patch. Please read the Payroll Closeout white paper before installing this update. The following states are excluded from this download because they have not been released by the state government as of 12/18/2006: AZ, CT, NJ, NY, OK, RI, VA. 12/18/2006
Income Statement
Users can assign two sets of categories to GL Accounts and run an Income statement with both categories.
07/13/2006
July 2006 Canadian Payroll Tax Tables
The July 2006 Canadian payroll tax tables are available by downloading and installing the latest patch.
06/13/2006
PM Contracts
A "Never" billing cycle was added to the Billing Tab of the Jobs-PM Contracts screen.
06/13/2006
Contacts
A bug was fixed that allowed a user to save a contact under a different account/customer than was originally intended.
06/05/2006
Quotes
Users can now select a job template on a new quote and create a new job automatically when converting the quote into a ticket or an invoice.
05/15/2006
Payroll Time Card Input
A new function key (F4) was added. If you add a new blank row then hit the F4 key on your keyboard, the blank row will be populated with the data in the previous row.
05/15/2006
Estimates
Date range filters were added to the estimates screen.
05/02/2006
Mileage
Mileage entered on the Time Card Input screen was not job costed.
05/02/2006
AP Discounts
Fractional AP discounts (ie 1.5%) were saved as whole percentages (ie 1%) when editing and resaving the invoice. This issue has been addressed.
04/17/2006
Print Maintenance Tickets
Users can now print the maintenance tickets from the "Generate Maintenance Tickets screen. They no longer have to go to the dispatch board to print them.
02/13/2006
2006 Federal Payroll Tax Correction
The federal income tax deduction for a single or head of household employee with a taxable income less than $32,000 was too high. The formula has been corrected in this patch.
01/03/2006
2006 Canadian Payroll Tax Tables The 2006 Canadian payroll tax tables are available by downloading and installing the latest patch. 01/03/2006
2006 Payroll Tax Tables US Only The 2006 payroll tax tables are available by downloading and installing the latest patch. Please read the Payroll Closeout white paper before installing this update. 12/20/2005
Job Edit Log The edit log for the job is now field specific. It records old values and new values as well as user, time and date. 10/12/2005
Account Credit Hold New Feature - A credit hold check box and reason was added to the accounts screen. Users cannot create PO's, AP Invoices or Time Tickets for an account if it is on credit hold. 10/12/2005
Purchase Journal New Feature - Added filter for Account ID and Job ID. 10/12/2005
Purchase Order New Feature - Added filter for Account ID. 10/12/2005
Purchase Journal New Feature - Added filters for Account ID and Job ID. 10/12/2005
Completed Tickets New Feature - Added filter for Unit Type. 10/12/2005
Units New Feature - Unit Status field added. 10/12/2005
Tools New Feature - Tool Status field added. 10/12/2005
PO's The user's date parameters are now checked when saving a PO. Additionally, a user may get RTE 5 - Invalid procedure call when replicating a closed PO. This has been addressed. 09/19/2005
Flat Rates New Feature - Flat rate descriptions and prices can be selected on invoices and quotes. Click on the F3 button while your cursor is in the line item description and select the flat rate items. 08/19/2005
Prospect New Feature - Price Levels added at the prospect level for quotes. 08/19/2005
Invoice Ticket When invoicing for multiple tickets, the inventory items listed on the other tickets were not included on the invoice. 08/19/2005
Job Results New Feature - users can now sort by date range based on job closed date. This item is listed in the date range type drop down box on the job results screen. It will list cumulative job results for jobs closed within the date range specified. 07/19/2005
Sales Source Users can now change the description. 06/29/2005
Safety Test Users can now pick an account from the "Create Safety Test" screen. 06/29/2005
Miscellaneous Some screens lose focus behind the main Total Service screen. 06/29/2005
Flat Rates Run Time error fixed when filtering with the "Contains" function. 06/29/2005
Resolve Ticket Users can now add a quantity of inventory items less than one on a ticket. 06/29/2005
AR Age As of Date Run time error when running AR Aging as of Date reports. 05/24/2005
Close Job Run time error when closing an "On Closing" job. 04/26/2005
Collections Option added to print statements for one account. 04/26/2005
Void AP Check Set option to void AP Check "As of Date" in the control panel. Set void check default to previous version function. If void "As of Date" AP invoice posts to original GL Accounts. 04/26/2005
Recurring AP Invoice "Weekly" option added to frequency. 04/26/2005
Safety Test When scheduling a safety test from the units screen, the incorrect unit description would appear. 04/12/2005
PM Contracts If the contract was set to "Detailed with Price" and a group was selected, the contract amount would not compute automatically. 04/12/2005
AP Could not edit invoices older than two weeks. 04/12/2005
Collections Notes did not save. 04/12/2005
Process Contracts Run Time Error fixed when processing centralized contracts. 03/29/2005
Safety Test Screen Run Time Error fixed when modifying date range in safety test screen. 03/29/2005
Award Estimate No longer prompted to convert a prospect when awarding an estimate to a competitor. 03/29/2005
Job Results Filter by Job Status logic was corrected. 03/29/2005
Inventory Update ID for other warehouses in addition to other information. 03/29/2005
Collections Aging now based on invoice date, not due date. 03/15/2005
Resolve Ticket Added quick codes to resolution field. 03/15/2005
Dispatch Board Unassigned calls list is wider. 03/15/2005
Units Run Time Error when adding new unit fixed. 03/04/2005
Ledgers Added account balance to status bar. 03/04/2005
Resolve Ticket Type mismatch error when resolving a ticket without a scheduled date fixed. 03/04/2005
Quotes Now able to select job from list when adding a new quote. 03/04/2005
Apply Payments Error when click on FIFO or LIFO. 03/04/2005
Dispatch Screen Scroll bar added to unassigned calls list. Gray background added to unassigned calls list. Map screen moved up. 03/04/2005
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