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Total Service 5.0 Known Issues

The following is a listing of all known issues that have been addressed in the Total Service 5.0 Service Pack:

Screen Description  Date
Paging Added functionality to page Verizon phones 01/28/2003
Crews RTE -"too few parameters" when trying to modify and save existing crews 01/08/2003
941 Report  RTE when trying to print a 941 Report 01/08/2003
Tax Tables  2003 Federal and State Tax Tables 01/08/2003
Flat Rate Invoices  Error message "Location not found" when billing for a flat rate item from a completed ticket. 08/20/2002
Invoices  % Markup option does not correctly markup the inventory item if the item is in a warehouse 05/20/2002
Process Contracts  $0 Invoices are generated even when the 'Generate $0 Invoices' option is not checked 05/20/2002
Receive Delivery The Receive Next button on the AP Invoice button does not work correctly 03/14/2002
Process Payroll Only the employees whose checks were processed will clear payroll in the completed tickets screen 03/05/2002
Resolve Ticket RTE 3021 when adding inventory items to a ticket for a new job.  This only occurs if you do not have the default GL Expense account set up in the job template.  02/15/2002
Post Items to Job RTE 5 - Invalid Call or Procedure 02/01/2002
Resolve Ticket Minor issues regarding populating the wage category and expense phase 02/01/2002
Paging Paging System will not dial out on modem  02/01/2002
Dispatching Run Time Error when creating follow up ticket  01/17/2002
GL Accts GL Accounts do not appear in drop down list when F3 button is clicked  01/17/2002
Rolodex Cannot create Miscellaneous type rolodex record  01/17/2002
Payroll Updated 2002 Canadian payroll  01/17/2002
Payroll Updated 2002 Federal and State Payroll taxes  12/28/2001
Payroll Company based Deductions were not computed  12/28/2001
Tickets "Incident Scheduled for" remarks in the Scope of Work have been added back in.  Turn this feature on in the Control Panel on the Dispatch tab. 12/28/2001
Purchase Journal Filter and Sort by PO Number  12/28/2001
 Bank Ledger
Account Ledger
The end date defaults to 12/02/2001  12/12/2001
 Invoices When invoicing for Job PO's from completed tickets a Run Time Error occurs on Save.  12/12/2001
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