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Total Dispatcher 2.0 Known Issues


Effective February 14, 2008


The following is a listing of all known issues that have been addressed in the Total Dispatcher 2.0 Service Pack:

Screen Description  Date
QuickBooks 2008 Total Dispatcher is now compatible with QuickBooks 2008. 02/14/2008
Map View Inactive employees are no longer listed in the Map View. 04/24/2007
MapPoint Total Dispatcher is compatible with MapPoint 2006 only. 06/13/2006
Invoices When a user invoices multiple tickets for one account, Total Dispatcher will prompt the user for a confirmation. 07/19/2005
Invoices Invoices appear in the "Billable Calls" screen with a "Fixed Rated" description. This occurs if a users voids and invoice and recreates it. This issue has been addressed. 05/09/2005
Alarm Alarms saved between 12-12:50 PM were saved as AM. 05/09/2005
Quickbooks 2005 Total Dispatcher is compatible with Quickbooks 2005. 01/24/2005
Call Manager Users can now type in the End date field of the Call Workers Tab. 01/24/2005
Invoices Invoices appear in the "Billable Calls" screen with a "Flat Rate" description. This occurs if a users voids and invoice and recreates it. This issue has been addressed. 01/24/2005
Call Slip One Per Page This report has been updated. 01/24/2005
Billable Status Users can now mass update billable/nonbillable status. 08/11/2004
Units Identical unit IDs can now be used for multiple locations. 08/11/2004
QB Customer Name The customer name did not change in QuickBooks after it was changed in TD. 06/11/2004
Peachtree DDE not responding Users sometimes received a "DDE not responding message when trying to sync TD with Peachtree or when saving changes to customers. 06/11/2004
Unavailability Users may schedule unavailability multiple times in one day for a worker. 05/20/2004
Recurring Calls A run time error was corrected when printing call slips from the Process Recurring Calls screen. 05/20/2004
Unassigned Calls When a user clicks on an unassigned call, the details are shown in the Ticket Info tab. 05/20/2004
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