Support

Total Field Mobile

1 Total Field Mobile app – Google Apps Store
Note: all Total Field Mobile updates are published in the Google app store and “automatically” downloaded to your Android Device (Smartphone or Tablet).
Current Version number is: 3.14
You can check this version number by going into the TFM App and selecting the help file drop down.

Below are the links to Videos showing how to operate the application?
Total Field Mobile videos:

  • Basic TFM training video
  • Advanced Features Training video
  • Commonly asked questions video
  • Etc…..

Total Service 10 Features related to Field Technicians using the TFM app:
TS10 Mobile app features video: request video click here

2 Your Company’s ISS / Web Server Updates:
Total Field Mobile was designed to be flexible and adaptable to the needs of each Customer and their respective business processes. As a result, there are options on what functions we can turn on or off depending upon your particular business policies and procedures.
Some of the settings are located in your Server and may require us logging into your Server to update certain settings. Most of the time, we can do this update in less than 15 minutes.
The majority of TFM updates are published in the Google Apps Store and automatically updated on the Field Techs phone or tablet.
When required, we will contact you to coordinate a time to access your Server and provide those updates.

 

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